Last updated: August 19, 2020
Returns and Exchanges
Miller Brothers, LTD would like for you to be entirely satisfied with your purchase. We will gladly accept a return or exchange of items that are in new condition with original tags. Return items cannot be washed, worn or altered.
Full-Price Merchandise must be returned within 30 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment. (Christmas gifts may be returned up until 1/29/21)
Sale-Price Merchandise must be returned within 15 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.
Sale-Price Merchandise marked Clearance may be Non-Returnable.
Gift Cards cannot be returned, refunded, exchanged or redeemed for cash.
Return Postage is provided in each shipment. Please note using the provided label will deduct $7.50 from your refund amount. If exchanging an item you will not incur a return postage fee.
To Make a Return:
- Return: Place the item you need to return in the box with your packing slip, and affix your return label to the outside of the box 2. Refund: Your original payment method will be refunded once we receive and process your return
To Make an Exchange:
- Re-Order: Place your new exchange order for the item you would like instead, indicate this is an exchange in the “Additional Information” section at checkout
- Return: Place the item you need to return in the box with your packing slip, indicate Your New Exchange Order # and affix your return label to the outside of the box
- Refund: Your original payment method will be refunded once we receive and process your return
• Can I return an online purchase at Miller Brothers, LTD? Yes! You may bring your return within 15 days to either of our locations for return or exchange.
• How long will it take to get my refund? You will receive a refund within 7 business days after we receive your return shipment. It may take an additional 3 business days for your bank to post your refund.
• What if I do not have my original paperwork? Can I still make a return?Absolutely! Online refunds will defer to account history to determine the price paid and refund amount.
Thank you for shopping Miller Brothers, LTD
If you have any questions about this Return Policy, You can contact us us by phone or email firstname.lastname@example.org